Frequently Asked Questions

Before you email or try to reach out to us, we have put down a list of the questions our clients oftenly ask, kindly go through them, and if you've not found the right answer for your concern, then you're free to email or chat with us live by just clicking on the 'little like chat box below your right hand on the screen.'.

faq hero header

Frequently Asked Questions

Send money worldwide in a blink of an eye.

Questions

If you don't find these answers helpful or none of the questions you have is listed, kindly contact us immediately, our support team is ready to assit.

Contact

About Us

A mobile application that lets you do more for less, Send & Receive money, chat with friends, fundraise, create online-saving groups and many more.

Learn More

A mobile application that lets you do more for less, Send & Receive money, chat with friends, fundraise, create online-saving groups, advertise your products or services and many more.

Yes, anyone can access MoneySent worldwide, but services may vary according to your country, some services won't work in some until we expand all you have to do is download the app, and enjoy the rest of the app's features, and if MoneySent Operates in your jurisdictions, you'll be able to send or receive money from anywhere around the world.

MoneySent will not let you receive or send any money if you reach your limits until the next day.

We don't have any monthly fees for using the app, its 100% free to use MoneySent app.

Yes, we charge a fee on sending and withdrawing money from MoneySent App, charges vary depending on the country and amounts, the MoneySent App displays charges when sending, but you look at our charge chart on our website to compare.

You can send as many times as you possibly can, until you reach your limits, we have no barriers on how many times you send or receive money in a day.

The Transfer of money from your MoneySent App to a receiver will be available within 20 seconds, and not longer than 2 minutes for delayed transactons. Money is typically ready for cash-pickup instantly* after the transfer has been sent successfully and can be withdrawn from any of our agents, transfer to banks or mobile money accounts.